Ticket Purchase – Terms & conditions

  1. Online tickets are valid for 14 days from chosen date of travel and can only be refunded during this period, less a R10 admin fee per ticket, at the discretion of City Sightseeing Management.
  2. Online tickets are purchased on the understanding that the unique ticket barcode may be redeemed at the City Sightseeing Ticket Office OR on the bus/boat for a valid door pass.
  3. The online ticket to travel is valid for use on City Sightseeing South Africa's Tours only.
  4. On the chosen date of travel, the Classic ticket is valid for one calendar day only, from the first time used. The Premium ticket is valid for two consecutive days, the Deluxe ticket is valid for three consecutive days.
  5. Online tickets to travel obtained from an unauthorised source, stolen, copied illegally or counterfeit will be seized and cancelled without compensation.
  6. The online ticket to travel remains the property of City Sightseeing South Africa and must be made available for inspection by the driver or any official of the company on demand.
  7. City Sightseeing South Africa will make every effort to maintain a regular and frequent service, but does not guarantee to do so. City Sightseeing South Africa will not be in any way liable to the ticket holder for loss, damage, inconv enience or delay in consequence of any failure, alteration, suspension, cancellation or termination of service, if this is allowed by law.
  8. City Sightseeing South Africa, its employees, and/or its agents will also not be liable for any injury, loss or damage of any description which a ticket holder and/or passenger or any member of his family or employee may suffer directly or indirectly, if this is allowed by law.
  9. The purchase of online tickets do not guarantee a seat. Seats remain subject to availability.
  10. Kids: There is a special rate for kids under 17, and kids aged under 4 can access our service for FREE (max. 2 children per 1 full-paying adult allowed).
  11. All complimentary vouchers (gifts, prizes and kids complimentary vouchers) are only valid for the dates as indicated in the validity dates in the top section of the voucher.

Enquries: Tel 0861 733 287 / Fax +27 21 511 2288 / email [email protected]