In this document we describe how we, City Sightseeing collect, use, and handle yourpersonal information when you use our website and services and what your rights arein relation to such information.
1 TYPES OF INFORMATION COLLECTED
1.1 Personal information:
When purchasing any of our products via our website, subscribing to ournewsletters or chatting on-line with us, you will be requested to give certainpersonal information such as your name, email address and location. Thisinformation is necessary to enable us to legally transact with you in respect ofany of our products or services. Also, this information will enable us to developand enhance our services and products to better suit your specific needs.
1.2 Device information:
We also collect information from and about the devices you use to access ourwebsite. This includes things like IP addresses, as well as the type of browserand device you use. Once again, this information allows us to update anddevelop our website and applications to ensure that our products and servicescan easily and seamlessly be accessed from your devices.
We use "cookies" on our website. Cookies are small pieces
Cookies are essentially used to remember your preferences and to make ourwebsite more efficient and useful to you. It helps to remember things such asyour language choice, which trips you previously selected and what advertisingwould interest you based on your use of our website.It essentially helps us to improve your overall experience when using ourwebsite.
2.2 What types of cookies do we use?
There are various types of cookies:
2.2.1 First-party cookies:
These are cookies issued by our own domain which we use to identify yourspecific preferences based on your previous visit(s) to our website. Only ourwebsite can read them.
2.2.2 Third-party cookies:
Third-party cookies are controlled by other parties such as our businesspartners. These cookies are necessary to provide advertisements and toconnect you to other attractions which you may choose to explore. We haveno control over Third-party cookies but you can turn them off, but notthrough us.
2.2.3 Session Cookies:
These cookies only last as long as your online session, and will disappear fromyour computer or device when you close your web browser.
2.2.4 Persistent cookies:These cookies stay on your computer or device for more than one session andare used to remember your preferences on the website and they do not expirewhen you close the web browser. These cookies help us to improve thefunctionality of our website for your future use.
2.3 How do I reject and delete cookies?
We understand your need to be able to effortlessly search for other services orproducts which compliment those which we offer to make your visit to our Citya memorable one. It is for this reason we have included links to other attractionsand sites. Please be aware that we are not responsible for the content or privacypractices of such other sites and we thus encourage our users to be aware whenthey leave our site, to read the privacy statements of any other site that collectsyour personal information.
4 SHARING OF INFORMATION
4.1 We may share information in the manner explained below, but we won’t sellit to advertisers or other third parties.4.2 How do we share the information?
4.2.1 Other Users:
Should you comment or like a post on our Facebook page or other social mediaapplications that we use, this will be shared with and viewed by other usersusing these applications.
4.2.2 Third-party service providers:
In order to provide you with an optimum service and to understand how youare making use of our services, we often use third-party service providers toaccess to your information and process it on our behalf. This may includesending you emails about things we think may interest you, getting feedbackfrom you or to ask you what you think about our services.
We strive to provide visitors to our website and our City an unforgettableexperience and this requires research. We thus may collaborate with researchpartners and share data with them. However, we are careful who wecollaborate with and how such data may be used.
5 HOW DO WE PROTECT YOUR DATA
We take every reasonable precaution to safeguard your data from outsideintrusion and unauthorised access by using firewalls and data encryptions. Wealso enforce physical access controls to our offices and building and access tothe personal information is only authorised to those of our employees whorequire it to fulfil their service obligations.
6 RETENTION OF DATA
We retain your personal information for as long as you continue to use ourservices or subscribe to our newsletters, and for a period of 36 months afteryou have stopped using our services or subscribing to our newsletters.However, at any time during this 36 month period you may request that we no longer use your information for any marketing purposes, or that we delete allof your information.
Your request must be directed to [email protected].
7 TRANSFER OF INFORMATION OUTSIDE SOUTH AFRICA
We may transmit or transfer personal information to a country outside SouthAfrica. Personal information may be stored on servers located outside South Africain a foreign country whose laws protecting personal information may not be asstringent as the laws in South Africa. You consent to us processing your personalinformation in a foreign country whose laws regarding processing of personalinformation may be less stringent.