Q. If we purchase online, when and how do we get tickets?
After payment, you will receive a bar code by email. Simply present this on your mobile phone or by printing it out.
Q: Can I purchase a ticket on the bus
Our tour is designed as a figure 8 with Rosebank as the departure point. We recommend that you start your tour there
Q: How can I reach your tour office in Rosebank
The tour office is next to the Gautrain station, in the Zone shopping center. On exiting the Gautrain station, look for KFC and from there walk towards Hamleys Toy store. We are next door. You can also drive there by car (The Zone has a massive underground card park) or use a taxi to reach us. Don't forget we operate a free hotel shuttle from selected Sandton Hotels.
Q: Is there a discount for purchasing in advance?
Yes, online tickets are cheaper than in destination tickets
Q. Am I guaranteed a seat if I have a ticket?
Our seating is available on a first-come first-serve basis. We do increase our departures during peak season to accommodate increased interest, but unfortunately seating can not be guaranteed for any specific departure or pick up location.
Q: What is the duration of the tour?
Green Suburbs Tour 60 minutes , Red City Tour 90 minutes. Soweto Tour: 120 minutes.
Q: How many hop-on and off stops are there?
There are 16 City Sightseeing bus stops around the Johannesburg tour routes.
Q: What does Hop On - Hop Off work?
Your ticket is valid for travel on each of the 2 routes. You can get off at any stop, explore and show the same ticket to get on the next bus.
Q: Can I tell which route each bus is on?
Yes. The bus destination will be displayed on a sign at the front of the bus and on the left hand side next to the front door of each bus.
Q: Do your tours operate all year round?
Yes . We operate throughout the whole year (with the exception of selected dates shown in the timetable)
Q: Can we join the tour at any stop?
Yes, the tour commentary is associated to the stops, so if you stay on the bus you will always hear the full commentary.
Q: Will we be able to recognise the bus stops?
Yes, our red bus stops have clearly branded timetable boards reflecting which route you are on and what times you may expect a bus.
Q: How long is my ticket valid for?
The online ticket is valid for a period of 2 weeks from the selected date. Once presented its valid for either 1 or 2 Days.
Q: How many different languages are offered on the Hop On Hop Off tours?
We have 15 languages + a kids channel (in English)
Q: Do the tour buses offer hotel pick up?
Yes, we do operate a hotel shuttle from selected Sandton Hotels. Please see the timetable for details.
Q: Do you have any offices where I can seek assistance
Yes at the Zone shopping center in Rosebank and at the Gold Reef City Casino Hotel.