Dear valued customers and friends,

Due to the COVID-19 outbreak and the resulting Lock Down, we are currently not operating any of our tours. We understand that your travel plans may have been affected and you need to rearrange your trip. While cancellations are sometimes inevitable in this situation, we kindly ask you to please consider rescheduling the service you had booked with us.

We have already adjusted our policies for this situation and can make your current ticket valid until December 31, 2021. Simply send us the new date you are considering for your visit and we will change your reservation free of charge. You are able to keep changing the date as often as you like until the end of 2021. Please email us at [email protected]

Alternatively you can choose to receive a gift voucher in the amount of your refund, which will be sent to you in electronic form, valid for use up to 01 December 2021. In addition you will receive a PROMO code to SAVE 5% when redeeming the gift voucher for any future tours and activities on our website, again valid until 01 December 2021.

While we can only get through these difficult times with the support of our loyal customers, we hope that you are able to accept one of the above options and help us stay in business to provide you and many other people with fun and exciting experiences in Cape Town in the future.

If you do need to cancel your trip after all, please let us know and we will process your refund once we resume operations.

Thank you very much for your support! We wish you and your family to STAY SAFE!

Best Regards,

City Sightseeing Team