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Terms & Conditions


1) All sales are final: tickets cannot be exchanged or money refunded by City Sightseeing.

2) Online tickets are booked on the understanding that the ticket confirmation is a non-refundable pre-paid voucher which may be redeemed at the City Sightseeing Kiosk in the V&A Waterfront OR on the bus for a valid ticket to travel.

3) The ticket to travel is valid for use on City Sightseeing Cape Town's Tours.

4) The voucher is valid for 6 months from date of purchase and your 2-Day Valid Ticket is valid for two consecutive days and your 1-Day Valid Ticket is valid for one calendar day only, from the first time used.

5) Pre-paid vouchers or tickets to travel obtained from an unauthorised source, stolen, copied illegally or counterfeit will be seized and cancelled without compensation.

6 ) The ticket to travel remains the property of the company and must be made available for inspection by the driver, guide or any official of the company on demand.

7) City Sightseeing will make every effort to maintain a regular and frequent service, but does not guarantee to do so. City Sightseeing shall not be in any way liable to the ticket holder for loss, damage, inconvenience or delay in consequence of any failure, alteration, suspension, cancellation or termination of service.

8) The purchase of a pre-paid ticket does not guarantee a seat. Seats remain subject to availability.

9) Kids: Special rate for kids under 15, and kids aged under 5 is FREE ( 2 children per 1 full-paying adult allowed)

About Buying online


When you have completed buying your tickets online, a printable voucher will appear on your screen.

You MUST print this out and bring it with you to redeem your actual tickets

You will also receive this voucher by email

This voucher is a non-refundable voucher and is valid for 6 months from the date of purchase.

Secure Payments


All payment transactions are via a secured payment gateway.

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