Customer Care
City Sightseeing Cape Town FAQs
Do I have to start the Tour at the Waterfront?
You can start the tour at any of the scheduled stops along the bus route.
Where can I purchase tickets for the Sightseeing Bus Tour?
There are three ways to buy your tickets:
- on the bus, at any one of our scheduled stops along the way,
- from our ticket office, situated at Stop 1 at the V&A Waterfront,
- online
Do I have to make a reservation to join the tour?
No need to book, however buying tickets online entitles you to a discount.
What is the difference between the Red City Tour and the Blue Mini Peninsula Tour?
Red City Tour: this route provides a historical and factual overview of Cape Town, and includes a stop at Table Mountain.
Blue Mini Peninsula Tour: takes you on a scenic view of Cape Town with access to Kirstenbosch Botanical Gardens and Hout Bay.
What are the running times for the Red City Tour? (Summer / Winter)
Summer: 1st Bus departs from the Aquarium at 09h10 with departures every 20 minutes.
Soccer 2010: 1st Bus departs from the Aquarium at 09h10 with departures every 10 to 20 minutes.
Winter: 1st Bus departs from the Aquarium at 09h30 with departures every 40 minutes.
View the Timetable for detailed information ›
What are the running times for the Blue Mini Peninsula Tour? (Summer / Winter)
Summer: 1st Bus departs from the Aquarium at 09h15 with departures every 45 minutes.
Soccer 2010: 1st Bus departs from the Aquarium at 09h30 with departures every 30 to 45 minutes.
Winter: 1st Bus departs from the Aquarium at 09h40 with departures every 60 minutes.
View the Timetable for detailed information ›
What is the cost for a 1-Day Valid Ticket?
› The 1-Day Valid Ticket costs R 120-00 per adult.
› Kids aged 5 - 15 is R60.
› Kids under 5 are free. (2 children per 1 full-paying adult allowed)
Click here for online discounts ›
This ticket is route specific, (you need to choose between a Red City
Tour OR Blue Mini Peninsula Tour on the day), and is only valid on
the date of purchase.
Click here for online discounts ›
What is a 2-Day Valid Ticket?
› The 2-Day Valid Ticket costs R 200-00 per adult.
› Children aged 5 - 15 is R60.
› Children under 5 are free. (2 children per 1 full-paying adult allowed)
Click here for online discounts ›
This ticket is valid for 2 days and can be used to go on both the Red
City Tour & Blue Mini Peninsula Tour for 2 consecutive days. Valid
only on date of purchase and the day following the purchase.
Click here for online discounts ›
What is the GO CAPE TOWN Card?
This is a fast-track easy access card, valid for a single entry, over a period of 3 months (from date of purchase) to the following three top Cape Town attractions:
- on the City Sightseeing Red City Tour as a 1-Day ticket
- Table Mountain Cable Way
- Two Oceans Aquarium
This is a non refundable card.
The voucher is only redeemable at City Sightseeing Ticket Office, Stop 1 or from our bus driver.
Click here for online discounts ›
What is the cost of a GO CAPE TOWN Card?
› Adult card cost R 360.
› Children aged 4-17 is R180.
› Children under 4 are free. (2 children per 1 full-paying adult allowed)
Click here for online discounts ›
This card is valid for 3 months and is valid for a single entry on
the Red City Tour, Table Mountain Cable Way and Two Oceans Aquarium.
Valid from date of purchase. This is a non refundable card.
The voucher is only redeemable at City Sightseeing Ticket Office, Stop 1 or from our bus driver.
Click here for online discounts ›
Will I miss all queues with my GO CAPE TOWN Card?
The GO CAPE TOWN Card entitles you to fast-track access at Table Mountain Cable Way and the Two Oceans Aquarium, thereby bypassing the ticket queue.
This is a non refundable card.
The voucher is only redeemable at City Sightseeing Ticket Office, Stop 1 or from our bus driver.
Where do you get on the bus with the GO CAPE TOWN Card?
At any one of our stops along the Red City Tour. This tour offers a historical and factual overview of Cape Town with a stop at Table Mountain. The Red City Tour differs from the Blue Mini Peninsula Tour, which offers a scenic overview of Cape Town with stops at Kirstenbosch Botanical Gardens and Hout Bay. This tour is available at an additional cost of R120 per adult.
This is a non refundable card.
The voucher is only redeemable at City Sightseeing Ticket Office, Stop 1 or from our bus driver.
Can the GO CAPE TOWN Card be bought from City Sightseeing Cape Town?
Yes, cards are available
- on our buses, from the driver at any one of our stops,
- at Stop 1, our Ticket Office outside the Two Oceans Aquarium at the V&A Waterfront,
- online
Do I have to use all options of the GO CAPE TOWN Card on 1 day?
No, the GO CAPE TOWN Card is valid for 3 months, allowing you single entry to each of the 3 venues:
- one entry onto the City Sightseeing Red City Tour as a 1-Day ticket (insert link to top where red city tour is explained)
- one entry to Table Mountain Cable Way
- one entry to Two Oceans Aquarium
This is a non refundable card.
The voucher is only redeemable at City Sightseeing Ticket Office, Stop 1 or from our bus driver.
Can I use the bus to get to the Two Oceans Aquarium and Table Mountain Cable Way and then get back on the bus again with my GO CAPE TOWN Card?
Yes, the Red City Tour 1-Day valid ticket gives you access to the bus for the entire day, allowing you to hop-on and hop-off at the various stops:
- Stop 1 Two Oceans Aquarium,
- Stop 13 Table Mountain Cable Way,
- and all other Stops along the Red City Tour route.
This is a non refundable card.
The voucher is only redeemable at City Sightseeing Ticket Office, Stop 1 or from our bus driver.
What is the quickest way to get to Table Mountain using your bus?
We have an Express Cableway Bus departing from STOP 1, V&A Waterfront at 08H30.
The first RED CITY TOUR departs the V&A waterfront at 09H10
The last bus departs from STOP 1 at 17H20
Where is the starting point with my GO CAPE TOWN Card?
There is no starting point. We recommend that you use the Red City Tour to take you to Table Mountain. This is a non refundable card.
The voucher is only redeemable at City Sightseeing Ticket Office, Stop 1 or from our bus driver.
What is the rate for Children and Pensioners?
Children aged 5-15 years pay R60-00 for a 1-Day Valid Ticket & R 120-00 for a 2-Day Valid Ticket. We do not have a regular pensioners' or student rate. (Same as adult price) Click here for an online discounts›
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